Welcome to Big Daddy Nutrition. We strive to provide high-quality products and a smooth shopping experience. This Return & Refund Policy outlines the terms under which returns, replacements, and refunds are handled for purchases made on https://bigdaddynutrition.com/.

1. Eligibility for Returns

We accept returns under the following conditions:

• The product is damaged, defective, or incorrect at the time of delivery
• The return request is raised within 48 hours of delivery
• The product is unused, unopened, and in its original packaging

Note: Due to the nature of nutrition and consumable products, we do not accept returns for opened or used items.

2. Non-Returnable Items

The following items are not eligible for return:

• Opened or used products
• Products without original packaging
• Items purchased under clearance or special discounts (unless defective)

3. Return Process

To initiate a return:

1. Contact us within 48 hours of receiving the product
2. Share your order details, along with images/videos of the issue
3. Our team will review your request and confirm eligibility

Once approved, we will arrange for a return pickup or guide you with the return process.

4. Refund Policy

Refunds will be processed under the following conditions:

• The returned product passes quality inspection
• The return is approved by our team

Refund Method:

• Refunds will be issued to the original payment method
• In case of Cash on Delivery (COD), refunds may be processed via bank transfer or store credit

Refund Timeline:

• Refunds are processed within 5–7 business days after approval

5. Replacement Policy

We offer replacements in case of:

• Damaged products
• Incorrect items delivered

Replacements are subject to product availability. If a replacement is not available, a full refund will be issued.

6. Cancellation Policy

• Orders can be cancelled before dispatch only
• Once the order is shipped, it cannot be cancelled

7. Shipping Charges

• Return shipping is free only for damaged or incorrect products
• In other cases (if applicable), shipping charges may be non-refundable